Answers to Frequently Asked Questions

How do I know if I have a drinking problem?

If alcohol or drugs are starting to negatively impact your day-to-day life, then you may have a problem—especially if you’ve tried to cut back or control your cravings and have been unsuccessful.

Do I need insurance to get help from Luna?

No. Insurance isn’t required to receive treatment at Luna.

How much is this going to cost if I come to Luna for help?

Cost is dependent on programming and scope of services offered. If you do have health insurance, it can often cover a large portion of the costs. We would be happy to look at your policy to give you an idea of what could be covered.

Will I go through individual therapy or group therapy or both?

Clients at Luna participate in both individual and group therapy. The amount of group and individual therapy per week will vary by program.

What does “You’re with us for a lifetime” mean?

Clients and their families are always welcome at Luna. We do regular follow-up calls after a client completes their programming. Each week we hold a free family support group led by our licensed family and marriage therapist. We also have an alumni group that meets each week that is led by a therapist. We know that recovery is a lifelong process and we want clients to always feel like they are a part of Luna.

Is family involved in the recovery?

Typically, family is involved in the recovery process. We want families to understand how to best support their loved ones as they move through the path to recovery. We have a family group led by our family therapist each week. This group acts as a support and educational group.

Does my child have a problem with drugs and alcohol?

If you feel like your child might be struggling with drugs or alcohol, please give us a call. The call will remain confidential and hopefully we’ll answer your questions as you seek out help for your child.

Can I talk to you about a friend that needs help?

If you have questions on how to approach a situation like this, please give us a call so we can help.

What do you mean by co-occurring issues?

Typically, people have developed an unhealthy relationship with alcohol or drugs due to an underlying issue. Most of our clients are struggling with one or a combination of the following: depression, anxiety, trauma, bipolar disorder, a personality disorder, or grief.

Our goal here at Luna is to begin to treat the underlying cause that is driving the substance abuse. We want to help our clients learn new techniques and coping skills that are healthy, rather than detrimental, to their wellbeing.

Can an alcoholic really recover from alcoholism?

Yes. Someone that struggles with alcohol and substance abuse can recover in the sense that they will no longer need addictive substances to cope in their daily lives.

I recently relapsed after being sober. Can you still help me?

Absolutely. We have a wide variety of levels of care to address whatever you’re going through. Give us a call and we can help you come up with a plan to get back on track.

Are you going to make me go to AA?

No. We’re a clinical service. We’re going to focus on the therapy and treatment that works for you. We do encourage people to get involved in some kind of peer support outside of Luna, whether it’s AA, SMART, or Refuge Recovery.

Why would I be meeting with a doctor?

To make sure you’re taken care of physically and mentally. Clients sometimes need medication for detox or post-acute withdrawal syndrome (PAWS). Some clients need medication for cravings or co-occurring mental health issues. If you need any medication, that’s something the doctor can address and adjust as needed. Clients will be able to continue with the Luna doctor even after they discharge from our program.

Does “residential treatment” mean I’m living in a house 24/7?

Yes and no. Clients will live at the facility while receiving clinical services usually for 30–90 days. Our facility is a comfortable and safe environment where all your needs are taken care of. Our goal is to remove the distractions from normal day-to-day life so you can focus 100% on yourself for a change.

Having fun in sobriety is important. You can have fun and be sober. We take clients on outings several times a week. Clients are also able to ride bikes and go on walks with a staff member.

How many people are being cared for in your residential treatment center?

We maintain a limit of only nine residents at a time. Having a small group like this allows us to truly customize an individual’s treatment experience. It is impossible for a client to slip through the cracks. This is a consistent level of care with a few like-minded clients like you in a comfortable, structured community environment.

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